Terms and Conditions
Last Updated: October 2025
These Terms and Conditions govern your use of securecoste's website and cyber security training services. By accessing our website or enrolling in our programs, you agree to be bound by these terms. Please read them carefully before proceeding with any service engagement.
1. Definitions
"Service" refers to cyber security training courses and related educational materials provided by securecoste.
"User" means any person accessing our website or enrolled in training programs.
"Content" includes all text, images, videos, course materials, and other information provided through our services.
"We/Us/Our" refers to securecoste, located at 9 Straits View, Marina One East Tower, #15-07, Singapore 018937.
2. Eligibility and Registration
Age Requirements
- Users must be at least 18 years old to register for training programs
- Parental consent required for participants between 16-18 years old
- Proof of age may be requested during enrollment process
Account Responsibilities
- Users must provide accurate and complete registration information
- Account credentials are confidential and must not be shared
- Users are responsible for all activities under their account
- Suspected unauthorized access must be reported immediately
3. Training Services
Course Enrollment
- Enrollment subject to prerequisite assessment and available capacity
- Course fees must be paid according to agreed payment terms
- Enrollment confirmation provided upon successful payment processing
- Course schedules and instructors subject to change with reasonable notice
Training Delivery
- Live instruction conducted at scheduled times in Singapore timezone
- Virtual lab access provided for duration specified in course description
- Course materials remain securecoste's intellectual property
- Completion badges issued upon successful course completion
Cancellation and Refund Policy
- Full refund available if cancelled 14 days before course start date
- 50% refund for cancellations 7-13 days before start date
- No refund for cancellations less than 7 days before start
- Course postponement allowed once per enrollment at no charge
4. Prohibited Activities
Users may not engage in the following activities:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of securecoste or third parties
- Transmit malicious code, viruses, or harmful software
- Attempt unauthorized access to systems or networks
- Conduct security testing against live systems without authorization
- Share course materials or lab credentials with non-enrolled individuals
- Engage in fraudulent activities or misrepresent identity
- Harass, threaten, or harm other users or staff members
- Use services for any unlawful or unethical purpose
- Circumvent security measures or access controls
5. Intellectual Property Rights
securecoste Content
All content provided through our services remains our intellectual property:
- Course materials, videos, and documentation protected by copyright
- Limited license granted for personal educational use only
- Reproduction or distribution prohibited without written permission
- Trademarks and logos may not be used without authorization
User-Generated Content
For content you create during training activities:
- You retain ownership of your original work and project submissions
- Limited license granted to securecoste for educational purposes
- We may use anonymized student work as course examples
- You warrant that submitted content does not infringe third-party rights
6. Disclaimers and Limitations
Service Disclaimers
- Training services provided on an "as is" basis without warranties
- We do not guarantee specific employment outcomes or salary increases
- Course completion does not constitute professional certification
- Technical skills development requires individual effort and practice
- Lab environments may experience occasional downtime for maintenance
Limitation of Liability
To the maximum extent permitted by Singapore law:
- securecoste's liability limited to course fees paid by the user
- We are not liable for indirect or consequential damages
- No liability for losses resulting from unauthorized account access
- Users assume responsibility for applying learned techniques ethically
- We are not liable for third-party service interruptions
7. Ethical Use Requirements
All training participants must adhere to ethical guidelines:
- Security techniques learned may only be applied in authorized contexts
- Testing against systems requires explicit written permission from owners
- Responsible disclosure protocols must be followed for vulnerability findings
- Singapore's Computer Misuse Act provisions must be respected
- Professional ethics standards apply to all learned security methodologies
- Lab environments must not be used to launch attacks against external systems
Violation of ethical use requirements may result in immediate account termination and potential legal action.
8. Termination
By securecoste
We may terminate access to services immediately if:
- User violates these terms or engages in prohibited activities
- Fraudulent behavior or payment disputes occur
- Ethical use requirements are breached
- User conducts unauthorized security testing
By User
- Users may withdraw from courses subject to refund policy
- Account closure requests processed within 30 days
- Outstanding payment obligations remain after termination
Effects of Termination
- Immediate loss of access to course materials and lab environments
- Outstanding fees become immediately due
- Certain provisions survive termination including intellectual property rights
9. Dispute Resolution
Informal Resolution
Before pursuing formal action, parties agree to attempt informal resolution through direct communication with our team.
Mediation
If informal resolution fails, disputes may be submitted to mediation through the Singapore Mediation Centre.
Arbitration
Unresolved disputes will be settled by arbitration in Singapore under the Singapore International Arbitration Centre rules.
Governing Law
These terms are governed by the laws of Singapore. Singapore courts have exclusive jurisdiction over any disputes.
10. Changes to Terms
We reserve the right to modify these terms at any time:
- Material changes will be communicated via email to enrolled students
- Website notice will announce significant modifications
- Continued use after changes constitutes acceptance of new terms
- Version control maintained with effective dates
Users who disagree with modified terms may terminate their relationship with securecoste subject to applicable refund policies.
11. General Provisions
Entire Agreement
These terms constitute the complete agreement between you and securecoste regarding service use, superseding any prior agreements.
Severability
If any provision is found unenforceable, remaining provisions continue in full effect.
No Waiver
Failure to enforce any right does not constitute waiver of that right.
Assignment
Users may not transfer or assign their rights under these terms. securecoste may assign these terms without restriction.
12. Contact Information
For questions about these terms or to report violations, please contact us:
Legal Contact: [email protected]
Phone: +65 6893 4527
Address: 9 Straits View, Marina One East Tower, #15-07, Singapore 018937